- How long does our free shipping take?
3 - 5 working days
- Do we ship worldwide?
Yes, 7 - 12 working days
- How do I track my order?
Contact our friendly team at firstname.lastname@example.org
- When will my order be shipped?
We handprint every order so a maximum of 3 days after placing the order
- What might delay my order?
Please allow us a little extra time to hand print your order during public holidays and busy periods. Sometimes postal services and customs require extra time to process your order during peak times such as Christmas and New Year
- I am ordering internationally, what do I need to know?
A few countries outside the USA may require import duties, tax and related fees for importing. The customs office of the destination country should contact you directly if any fees need to be paid.
For example, in the UK goods worth over £15 MAY be charged import VAT which is 20% of the cost of the order. So, one iPhone case ($29.99) will cost an extra £4.80 (depending on current exchange rate.) This is only IF the case is checked for import VAT. Low order value amounts are less likely to get charged, however it is something to be aware of.